You haven't searched anything yet.
Position Title: Advocacy Manager
Job Purpose: As the Advocacy Manager your over-arching role is to improve the experience of our members. The Advocacy Manager is responsible for providing investigations, analysis and support to understand the root cause leading to poor member experience. Recommend and implement process improvements to improve service and ensure the customer's needs are met and have a positive experience, whether this be internal or external.
Reports to: COO Singapore
Critical Tasks and Expected Contributions/Results:
Key Challenges/Anticipated Changes in Environment:
Non-organic growth has created fragmentation of systems and process
Source data to enable analysis does not reside on any one single system
Multi-team and stakeholder engagement increases complexity
Developmental Value of Position:
Opportunity for increased senior level exposure across functions
A key position that starts to use data to drive business decisions and improvement that could increase opportunities as the business grows its data analytics capabilities
Potential for succession planning into leading larger and more complex team structures
Experience/Knowledge, Education and Other Requirements:
Personal Competencies Required:
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Other | Full Time
$80k-104k (estimate)
06/29/2023
06/23/2024
cigna.com
CHASKA, MN
>50,000
1982
Public
LARRY SHAFRANSKI
>$50B
Cigna offers health, dental, Medicare and supplemental insurance plans to consumers and employers.
The job skills required for Advocacy Manager include Analysis, Problem Solving, Customer Service, Innovation, Verbal Communication, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be an Advocacy Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Advocacy Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Advocacy Manager positions, which can be used as a reference in future career path planning. As an Advocacy Manager, it can be promoted into senior positions as a Non-Profit Program Associate Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Advocacy Manager. You can explore the career advancement for an Advocacy Manager below and select your interested title to get hiring information.